All event cancellations must be made in writing by email to Jenna Keindel, Administrative Officer at jennak@srpc.ca
Cancellation & Refund Policy
45 Days or More – Full Refund
If cancellation notice is given 45 days or more prior to the event, a full refund will be granted, minus a $75 administrative fee.
44 Days or Fewer – Credit Issued
No refunds will be issued for cancellations with 44 days or fewer notice. The total amount (less the $75 administrative fee) will be left as a credit on your account, which can be used for future invoices (e.g., events, membership, or donations).
Deposits
Deposits are non-refundable but can be transferred to SRPC membership or donated.
Social Tickets
Social tickets are non-refundable but can be gifted to a student or resident.
Pending Registrations
Pending registrations are considered as “planning to attend” or “paying later.” Please notify us as soon as possible if your plans change. If you are no longer able to attend, we will cancel your registration.
No-Show Policy
No refunds or credits will be provided for no-shows, and all outstanding invoices must be paid in full.
Force Majeure Clause
In the event the conference is cancelled or postponed due to circumstances beyond our control (e.g., weather, natural disasters, public health emergencies), registration fees will either be fully refunded or applied as a credit for a future event.
No Transfers of Registration
Registrations are non-transferable.